Sr. Pre Sales Engineer – (Security & ELV Systems)
- Nov 22,2018
- United Arab Emirates,Abu Dhabi
- REF KI PSE AUH
Searching for new clients and developing long-term relationships with them through managing and interpreting their requirements.
Negotiating tender and contract terms and conditions to meet both client and company needs.
Create and lead technical presentations with client technology teams to educate them on adept tech product and services mainly Security Systems, CCTV, ELV spare parts and service contracts.
Gathers, analyses and evaluates customer information to efficiently handle inquiries and complaints.
Handles and resolves customer complaints; analyzes customer needs and offers and implements adapted solutions (this may include any aspect of field support).
Receives and incorporates customer feedback to improve business performance.
Calculating client quotations, administering client accounts and documenting their technical environment.
Develop and maintain updated technical-commercial memos to be used on pre-sales, sales and post-sales.
- Bachelor s degree in a technical discipline, business or equivalent.
- At least 7 + years of technical sales experience in ELV systems including CCTV security field.
- Excellent negotiation skills and the ability to persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
- Excellent interpersonal skills, professional in appearance and attitude and the ability to listen, comprehend, communicate effectively and solve problems
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